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Emergency Support:

24/7 Support by Phone only.

An Emergency is defined as:

  • A computing outage that impacts all employees at the primary location such as:
    • Loss of Internet Connectivity
    • Loss of connectivity to your primary practice management software (or Line of Business Application)
    • Phone system inoperable (unable to receive or make calls)
    • Severe Data Loss
    • Security incident, potential security incident, or concern about potential phishing
    • or other situations that prohibit business operation.

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Sales Related/Replacing Equipment Request

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