Due to the personal nature of healthcare information, some patients may be hesitant to leave a message and you don’t want to miss patient calls due to poor call quality and connection issues. In times when they need dental care most, a friendly voice at the other end of the line can make the difference between a patient re-booking with your practice and finding another provider.
Modern phone systems can integrate with customer relationship management (CRM) software so that when patients call your practice, their history, appointments, notes, and billing information pop up on the receptionist’s screen. Saving you time and frustration looking up patient records when you are busy.
We proactively manage and maintain your practice’s technology to ensure
smooth operations 24/7
Bulletproof your sensitive patient records and stay
data backup tools